Frequently Asked Questions
We provide a range of services including home removals, office relocations, packing and unpacking, storage solutions, and waste management services.
You can request a quote by filling out our online form, calling our customer service team, or scheduling an in-home survey.
We specialise in covering all London areas as well as national, and international moves. Please contact us to confirm if we service your specific area.
We recommend booking your move at least 4-6 weeks in advance to ensure availability, especially during peak seasons. We will endeavour to cater to last minute bookings wherever possible.
Yes, we offer a variety of packing materials including boxes, bubble wrap, and packing tape. We can also provide specialised packing for fragile items.
Absolutely! We offer professional packing and unpacking services to make your move as stress-free as possible.
We cannot move hazardous materials, perishable goods, pets, and plants. Please contact us for a full list of restricted items.
Yes, we provide comprehensive insurance coverage for your belongings during the move. Additional insurance options are also available.
Yes, we provide comprehensive insurance coverage for your belongings during the move. Additional insurance options are also available.
Please contact us as soon as possible if you need to change your moving date. We will do our best to accommodate your new schedule.
We take extra care with fragile and valuable items, using specialized packing materials and techniques to ensure their safe transport.
Yes, we provide secure storage solutions for short-term and long-term needs. Our facilities are monitored 24/7 to ensure the safety of your belongings.
Yes, we provide secure storage solutions for short-term and long-term needs. Our facilities are monitored 24/7 to ensure the safety of your belongings.
We accept various payment methods including credit/debit cards, bank transfers, and cash. Payment details will be provided during the booking process.
We will provide you with a detailed checklist to help you prepare for moving day. Our team is also available to answer any questions you may have.
In the unlikely event that something gets damaged, please notify us immediately. We will assist you with the claims process and ensure that any issues are resolved promptly.
Yes, we offer tracking services for long-distance and international moves. You can monitor the progress of your shipment online.